Product / Research
Research Analyst (Market & User Research)
- Work arrangement
- Remote
- Employment type
- Part-Time / Internship
- Commitment
- 10–20 hrs/week
- Location
- Ghana-based preferred
- Experience level
- Student / Early-career
- Engagement terms
- Confirmed in writing before you start
- Duration
- Agreed at onboarding
About the Role
The Research Analyst will help Cornerstone understand the people, businesses, and markets we serve, so our products and messages are grounded in real needs.
You'll support the Product Manager and Marketing team with market research, competitor analysis, and direct research with users.
Key Responsibilities
- Research the Ghanaian fintech, savings, and payments landscape.
- Track competitors, pricing, and product changes in the market.
- Design and run surveys and interviews with merchants, savers, and organisations.
- Summarise findings into clear, actionable research reports.
- Support product discovery and market sizing for new opportunities.
- Maintain an organised library of research findings and sources.
Requirements
- Understanding of basic research methods (surveys, interviews, desk research).
- Clear, structured writing and summarising skills.
- Familiarity with Google Forms, Typeform, or similar survey tools.
- Curiosity about how people save, spend, and run businesses.
- Ability to handle respondent information confidentially.
Preferred
Economics, social science, or business backgroundField research experienceTwi, Ga, Ewe, or other Ghanaian languagesData analysis
Expected Contribution
Regular research summaries, competitor updates, and user insights that inform product and marketing decisions.
What We Offer
- Hands-on experience researching real financial behaviour across Ghanaian communities
- Flexible, remote-first working arrangement
- Practical experience contributing to a developing fintech company
- Real products and real business challenges
- Task guidance, feedback, and professional development
- Exposure to cross-functional collaboration and startup operations
- Certificate or reference letter on successful completion of an eligible internship, subject to performance
- Consideration for expanded responsibilities or future roles, depending on performance and company growth
Engagement terms are confirmed in writing before you start. Future employment is not guaranteed.
Our Hiring Process
- 1ApplySend your CV, a short introduction, and any portfolio or GitHub links.
- 2Conversation or Practical ReviewA short role-based conversation or practical exercise.
- 3OfferRole, reporting contact, commitment, and engagement terms, confirmed in writing before you start.
Ready to Build With Us?
Include your CV, a short introduction, and any portfolio, GitHub, or work samples. Tell us what you hope to contribute and learn at Cornerstone.
Apply NowEmail subject: Application – Research Analyst (Market & User Research) – [Full Name]